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Omaha Steaks Complaint - Deceiving ad!
Omaha Steaks Complaint

Omaha Steaks Complaint


Deceiving ad!

I have been a customer for over 10 years, maybe 20....I always look
for the Omaha burgers. If they are included as a gift for an enticement
to buy my filet mignons...I buy them. But this time I was tricked.!!!!!
I did not know that Omaha, the best steaks in town....sold beef burgers.
I thought only McDonalds bought them and cooked them!!!! I never in
a million years thought if I saw burgers they would be anything but
sirloin burgers. So...I bought two package deals...After all, I know Omaha
Steaks are reliable, and honest?????? The burgers I got were beef burgers!!
And after I thaw one out. it falls apart in my hands......This is the second
time I had something to say in all these years. The first time, the bacon
wrapped filet mignon steads I ordered weren't supposed to have bacon on
them, caused a fire in my oven, and I still have the scar on my finger to prove
it. You send me new steaks, thank you....I didn't expect that, but thank you. I
don't expect sirloin burgers, but....from now on I will have to be careful of the
tactics Omaha has used to get my business. Tch Tch Omaha Steaks ...I now look
at you in a different light......I know you care about your customers...but really?
Beef burgers? Where did they come from? I will continue to buy your products,
but, I will be careful not to jump to conclusions.....Like buying a used car...I will
have to watch out for the loopholes....Thanks.

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OmahaSteaksHelp says: (7 years ago)
Dear charlesanthonyalbert,

As a fifth-generation, family owned company, we are committed to providing our customers with the finest quality, safe, and wholesome ground beef available. At Omaha Steaks, we only use solid muscle meats and the trimmings from our own steaks to produce our ground beef.

All Omaha Steaks products come with a 100% satisfaction guarantee. Please send me your contact information to TawnyS@OmahaSteaks.com so that I can locate your account and get back to you. Thank you.

Tawny Schatz
Omaha Steaks Customer Care


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