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Omaha Steaks Complaint - Quality Decline -- too much advertising - Omaha Steaks
Omaha Steaks Complaint

Omaha Steaks Complaint


Quality Decline -- too much advertising - Omaha Steaks

For a number of years I have ordered from Omaha Steaks , Prime tenderloin steaks (filet mignon) and had always been very happy with the product received. This year I ordered the tenderloin steaks and recieved meat that had grizzle and was tough. My wife and I both agreed they tasted like sirloin not tenderloin.
Based on this experience and the contual telephone and email marketing we recieve, we are unlikely to to further business with them.

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kayrakaye says: (5 years ago)
Hey Omaha Steaks. Do it right the first time. Deliver the product you promised. In my world there are no do overs.

OmahaSteaksHelp says: (5 years ago)
Thank you for your feedback. All Omaha Steaks products come with a 100% satisfaction guarantee. We apologize for the problems that you encountered and would be more than happy to help. We can also address the phone calls and emails that you receive. Please send an email with the details to CustServ@OmahaSteaks.com so that we can resolve these issues for you. Thank you.
Tawny Schatz
Omaha Steaks Customer Care


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